Responses & analysis
You manage incoming responses in the Responses tab and read their summary in the Analysis tab. The number of responses for each form is also shown in the Forms list.
Responses tab: the responses table
Section titled “Responses tab: the responses table”All responses are shown as a table, one row per respondent, with a Submitted column, a column for each question, and a Score column (for quizzes).
| Feature | How to use it |
|---|---|
| Search | Type in Search answers… to find text across all responses. |
| Sort | Newest or Oldest. |
| Columns | Choose which columns are shown (Show columns). |
| Response details | Click a row to open the full details, including Device, Country, and Time to fill. Move between responses with Previous / Next. |
| Uploaded files | Click OPEN in a cell to open a file the respondent uploaded. |
| Delete | Tick several rows (or Select all), then click Delete. Deleted responses cannot be restored. |
| Load more | Loads the next responses for forms with many responses. |
Filters (Pro)
Section titled “Filters (Pro)”Click Add filter, choose a question, a condition (is, is not, contains, greater than, less than, is empty, is filled), and a value, then click Apply. Example: only show attendees who chose “Morning session”. Filters are available on Pro and up.
CSV and Excel export
Section titled “CSV and Excel export”Click Export at the top right of the table:
- CSV – available on every plan. Opens in Excel, Google Sheets, or Numbers.
- Excel (.xlsx) – available from the Starter plan.
Analysis tab
Section titled “Analysis tab”Summary
Section titled “Summary”| Figure | Description | Plan |
|---|---|---|
| Responses | Total responses of all time (or those matching the filter). | All |
| Today | Responses received today. | All |
| Conversion | The percentage of visitors who end up submitting, along with the number of views. | Pro and up |
| Avg. time to fill | The median time respondents take to fill in the form. | Pro and up |
Charts
Section titled “Charts”- Responses over time – a daily chart of responses.
- Per question – every question has its own summary:
- Choices: the percentage for each option (for checkboxes the total can exceed 100%, since one person can pick several), plus a list of “Other” answers.
- NPS: the split between Promoters, Passives, and Detractors.
- Ranking: each option’s avg. position (lower = more preferred).
- Numbers, scales, and ratings: Average, Max, and Amount.
- File upload: the number of files uploaded.
- Quiz results – for quiz forms: Max points, Score distribution, and Correct answers per question.
Analysis covers up to the first 100,000 responses.
Advanced analysis (Pro)
Section titled “Advanced analysis (Pro)”On Pro and up, the Advanced analysis section includes:
- Filter every chart by an answer – for example, see survey results only for customers from a certain city.
- Cross-tabulation – compare two questions in one table (rows vs columns).
- Respondents’ Device and Country.
- Drop-off per section – where people stop: how many people saw each section and how many continued. Useful for finding sections that are too long or confusing in multi-page forms.
- Weekly trend – how responses change week to week.
On other plans this section is shown blurred with an invitation to upgrade.
Webhook & Google Sheets
Section titled “Webhook & Google Sheets”New responses can be sent straight to other systems:
- Webhook – each response is sent as JSON to your URL.
- Google Sheets – each response becomes a new row in a spreadsheet.
Both are available on Pro and up. How to set them up is in Form settings → Integrations.
Email notifications
Section titled “Email notifications”From the Starter plan, you can get an email for every new response and send respondents a copy of their answers. See Form settings.
Collaborators
Section titled “Collaborators”Form collaborators (both Editors and Viewers) can see responses and analysis. See sharing with collaborators.