Questions, sections & logic
All questions are built in the Questions tab of the form editor. The preview on the right shows the form exactly as respondents see it.
Adding a question
Section titled “Adding a question”- Click the orange + Question button (or Insert here between two questions).
- Pick a question or content type.
- Write the Question title. Add a Description or an image (Add image) if needed.
- Turn on Required if the question must be answered.
Each question has Move up, Move down, Duplicate, and Delete actions, and you can also reorder questions by dragging. You can change a question’s type at any time via Question type.
Question types
Section titled “Question types”Text
| Type | Use it for |
|---|---|
| Short answer | A single line of text, such as a name. Can have pattern validation. |
| Paragraph | Long text, such as suggestions or an address. |
| An email address (format checked automatically). | |
| Phone | A phone/WhatsApp number. |
| Number | A number, with an allowed range (min/max/step). |
| URL | A website address. |
Choice
| Type | Use it for |
|---|---|
| Multiple choice | Pick one option. |
| Checkboxes | Pick several options; you can set a minimum/maximum with Pick between. |
| Dropdown | Pick one from a long list. |
| Yes / No | Two quick options. |
| Ranking | Respondents order the options from most to least preferred. |
Scale
| Type | Use it for |
|---|---|
| Linear scale | A value in a range (for example 1–5) with labels for the low and high ends. |
| Rating | A rating with star, heart, or thumbs-up icons. |
| NPS (0–10) | How likely someone is to recommend you. Results are grouped into Promoters, Passives, and Detractors. |
| Slider | Slide to pick a number in a range. |
Grid
| Type | Use it for |
|---|---|
| Multiple choice grid | One choice per row (for example rating several aspects of a service). |
| Checkbox grid | Several choices per row (for example which time slots someone can attend). |
Other
| Type | Use it for |
|---|---|
| Date, Time, Date & time | Pick a date and/or time. |
| Consent | A consent checkbox with your own Checkbox text (for example terms & conditions). |
| File upload | Respondents upload files. Set the file types (Images, PDF, Documents, Spreadsheets, Video, Audio, ZIP) and Max files / size (1–10 files, max. 25 MB per file). Requires Pro or higher. |
| Hidden field | Not shown to respondents. Its value comes from a URL parameter in the form link (for example ?source=instagram) or a Default value. Useful for tracking where respondents came from. |
Content (no answer)
| Type | Use it for |
|---|---|
| Title & text | A heading and an explanatory paragraph in the middle of the form. |
| Image | An illustration, floor plan, or poster. |
| Video | A YouTube link, or upload an MP4/WebM video (maximum size depends on your plan). |
Content does not count toward the questions per form limit.
Extra options per question
Section titled “Extra options per question”Click More (the three-dot icon) on a question to turn on:
| Option | For types | What it does |
|---|---|---|
| Description | All | Help text below the title. |
| Shuffle option order | Multiple choice, Checkboxes, Dropdown | Options are shuffled for each respondent. |
| Shuffle start order | Ranking | The starting order is shuffled to avoid bias. |
| Go to section based on answer | Multiple choice, Dropdown, Yes / No | See jump logic. |
| Limit spots per option | Multiple choice, Checkboxes, Dropdown | See per-option limits. |
| Show only if… | Questions that come after another question | See show-if. |
| Response validation | Short answer, Paragraph, Checkboxes | Character length limits, an input pattern, or the number of choices. |
Tips for entering options:
- Click Add option to add them one by one, or paste a list (one option per line) to add many at once.
- Add “Other” (free text) gives respondents their own field to type in.
Short answer validation
Section titled “Short answer validation”Pick a ready-made Pattern: NIK (16 digits), Numbers only, Letters only, or License plate. You can also use a Custom regex for special patterns. Fill in the Error message shown when an answer doesn’t match.
Sections (multi-page forms)
Section titled “Sections (multi-page forms)”Long forms are easier to fill in when split into sections. Each section is shown as its own page.
- In the add menu, choose New page here.
- Enter a Section title and a Description (optional).
- Set After this section: Continue to next section, Go to section (a specific one), or Send form.
The section navigation at the side of the editor shows the form’s flow, including sections that depend on answer. Deleting a section does not delete its questions: they move to the section above.
Jump logic
Section titled “Jump logic”Jump logic takes respondents to different sections depending on their answer. Example from the Invitation RSVP template: people who answer “Yes, I’ll be there” continue to the Attendance details section, while those who can’t come go to Leave a message.
- Make sure the form has several sections.
- On a Multiple choice, Dropdown, or Yes / No question, turn on Go to section based on answer.
- For each option, choose Go to: the next section, a specific section, or Send form.
Show-if
Section titled “Show-if”Show-if hides a question until an earlier answer meets a condition, without creating a new section.
- On the question, choose Show only if….
- Pick an earlier question, then the Condition: is, is not, contains, greater than, less than, is filled, or is empty.
- Enter the Value (or pick an option), then click Apply rule.
Conditional questions are labeled Conditional in the editor.
Quizzes
Section titled “Quizzes”Turn a form into an automatically graded quiz:
- Go to the Settings tab → Quiz and turn on Make this a quiz.
- For each question, set the Answer key and Points:
- For choices: tap ✓ next to the correct option. With checkboxes, all marked options must be selected.
- For text: write the accepted answers, separated by commas (upper/lower case is treated the same).
- For numbers: write the correct value, for example
7.
- In Settings, choose whether respondents see their score and the right and wrong answers after submitting.
Each respondent’s score appears in the Score column of the responses table, and a Quiz results summary (score distribution, correct answers per question) is in the Analysis tab.
Per-option limits
Section titled “Per-option limits”Great for limited seats, workshop sessions, or limited stock.
- On a Multiple choice, Checkboxes, or Dropdown question, turn on Limit spots per option.
- Enter a number in Close this option after N responses for each option you want to limit.
Once that option reaches the number of responses, it is closed for the next respondents.
Question limits
Section titled “Question limits”| Plan | Questions per form |
|---|---|
| Free | 15 |
| Starter | 50 |
| Pro | 200 |
| Business & Enterprise | Unlimited |
Jump logic, show-if, quizzes, and multi-page forms are available on every plan.