Plans & limits
e9e.link has five plans. Every account starts on Free, and you can upgrade at any time.
| Plan | Monthly price | Yearly price | Good for |
|---|---|---|---|
| Free | Free | – | Trying it out |
| Starter | Rp49,000 / month | Rp490,000 / year | Creators & small businesses |
| Pro | Rp149,000 / month | Rp1,490,000 / year | Growing businesses |
| Business | Rp300,000 / month | Rp3,000,000 / year | Teams & big brands |
| Enterprise | Contact us | Contact us | Companies & institutions |
Yearly plans = pay for 10 months, get 12 (2 months free).
How quotas are counted
Section titled “How quotas are counted”- Most limits are monthly quotas: they count items created in one calendar month.
- Quotas reset on the 1st of every month at 00:00 WIB (UTC+7).
- Deleting an item does not give quota back. Example: on the Free plan you create 50 links and then delete 10; this month’s link quota is still used up.
- Items you have already created don’t disappear when the month changes. Quotas only limit creating new items.
- Per-item limits (blocks per page, questions per form, collaborators) apply to each page/form, not per month.
You can see this month’s usage on the Dashboard and on the Billing page (under Used this month).
Full comparison
Section titled “Full comparison”Custom links & short links
| Feature | Free | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|---|
| Custom links / month (shared by links, QR codes, pages & forms) | 3 | 50 | 250 | 500 | Unlimited |
| Random slug generations / month | 20 | 300 | Unlimited | Unlimited | Unlimited |
| New links / month | 50 | 100 | 500 | 1,000 | Unlimited |
| Destination changes / month | 2 | 10 | 50 | 200 | Unlimited |
| Direct redirect without an ad page | – | ✓ | ✓ | ✓ | ✓ |
| UTM, expiration & dynamic routing | – | – | ✓ | ✓ | ✓ |
QR codes
| Feature | Free | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|---|
| New QR codes / month | 5 | 10 | 10 | 200 | Unlimited |
| Custom QR colors | – | ✓ | ✓ | ✓ | ✓ |
| Shapes, gradients & frames | – | ✓ | ✓ | ✓ | ✓ |
| Logo in the middle of the QR code | – | – | max. 1,024 KB | max. 2,048 KB | max. 2,048 KB |
| Logo storage | – | – | 100 MB | 1,024 MB | 10,240 MB |
| QR code without the e9e.link mark | – | ✓ | ✓ | ✓ | ✓ |
Pages
| Feature | Free | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|---|
| New pages / month | 1 | 5 | 15 | 100 | Unlimited |
| Blocks per page | 5 | 15 | 100 | 200 | Unlimited |
| Premium designs | – | – | ✓ | ✓ | ✓ |
| Remove e9e.link branding | – | – | ✓ | ✓ | ✓ |
Forms
| Feature | Free | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|---|
| New forms / month | 1 | 3 | 5 | 50 | Unlimited |
| Questions per form | 15 | 50 | 200 | Unlimited | Unlimited |
| Responses / month (all forms) | 1,000 | 5,000 | 50,000 | 200,000 | Unlimited |
| Multi-page, jump logic, quizzes, show-if | ✓ | ✓ | ✓ | ✓ | ✓ |
| Responses table & CSV export | ✓ | ✓ | ✓ | ✓ | ✓ |
| Excel export (.xlsx) | – | ✓ | ✓ | ✓ | ✓ |
| Email on every response & copy to respondent | – | ✓ | ✓ | ✓ | ✓ |
| Advanced analysis & drop-off | – | – | ✓ | ✓ | ✓ |
| File uploads by respondents | – | – | ✓ | ✓ | ✓ |
| Webhook & Google Sheets | – | – | ✓ | ✓ | ✓ |
Click & scan analytics
| Feature | Free | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|---|
| Click & scan counts | – | ✓ | ✓ | ✓ | ✓ |
| History kept | – | 30 days | 365 days | 730 days | 3,650 days |
| Daily chart, country map, devices | – | – | ✓ | ✓ | ✓ |
Collaboration
| Feature | Free | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|---|
| People per shared page/form | 1 | 3 | 10 | Unlimited | Unlimited |
The Enterprise plan also gets limits tailored to your team, payment by invoice, and dedicated support. Get in touch with the Contact us button on the Billing page.
Custom links
Section titled “Custom links”A custom link is an address you type yourself, such as e9e.link/summer-sale or e9e.link/f/seminar-signup.
- One monthly quota is shared by links, QR codes, Pages, and Forms. Example: on the Free plan (3 custom links), if you have already given custom names to 2 links and 1 form, there is nothing left this month for a page.
- At least 5 letters/digits.
-and_don’t count. - The @username for Link in Bio, Digital Business Card, and Portfolio / CV pages is free: it doesn’t use the quota and has no 7-letter minimum.
- Renaming an item that already uses a custom link to another custom name does not use quota again.
- Automatic addresses and the Generate button don’t use the custom link quota. The Generate button has its own monthly limit (see the table).
Destination changes
Section titled “Destination changes”Changing the destination URL of a link or QR code after it is created is limited per month (Free 2, Starter 10, Pro 50, Business 200, Enterprise unlimited). If the quota runs out, the link keeps working. Only further destination changes are blocked until the quota resets. Details in Changing a link’s destination.
Ad page on the Free plan
Section titled “Ad page on the Free plan”On the Free plan, short link visitors see a short ad page with a countdown of a few seconds before being redirected, and QR codes carry a small e9e.link watermark. From Starter, visitors are redirected straight away without ads and the QR watermark is removed.
Media upload sizes
Section titled “Media upload sizes”Per-file size limits for images, GIFs, and videos you upload in Pages and Forms:
| File type | Free | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|---|
| Images (PNG, JPG, WebP) | 5 MB | 10 MB | 20 MB | 30 MB | 50 MB |
| GIF | 5 MB | 15 MB | 30 MB | 50 MB | 100 MB |
| Video (MP4, WebM) | 5 MB | 25 MB | 50 MB | 100 MB | 200 MB |
QR logos have their own limit, see the QR codes table above. Files uploaded by respondents through File upload questions are limited per question (max. 25 MB per file).
If your plan goes down
Section titled “If your plan goes down”If your subscription ends or you move to a lower plan, your existing items stay. Paid features follow the new plan: for example, the ad page comes back on links (Free plan) and the e9e.link footer reappears on pages that previously hid the branding.